The Plumber CRM
Built for emergency calls.
Capture every leak, clog, and burst-pipe call — even at 2 a.m. — and convert one-time emergencies into long-term service customers. No more missed callbacks.
No contracts · Cancel anytime · Live in 7–14 days
Service call to invoice — one screen.
Capture every emergency call, schedule the right tech, follow up for the review, and remarket for the water-heater replacement next year — all without an office manager fighting four tools.
Emergency calls do not slip
After-hours web inquiries auto-text the on-call tech and queue a callback so a 2am leak does not wait until 8am.
After-job follow-up that earns reviews
Auto-text 24 hours after every completed job with a link to your Google profile. Watch the review count climb.
Long-cycle reminders that pay later
Water heaters last 8-12 years. We auto-remind your past customers when theirs is due — before the leak, not after.
Built for the way you actually run service calls
We talked to plumbing owners about where calls go to die and customers slip away — and built Tegrity Connect to fix it.
Never miss an emergency call
After-hours and overflow calls get auto-captured, ticketed, and routed to the right tech with full customer history. An instant text confirmation goes to the homeowner — so they don't keep dialing competitors.
Turn one call into a lifetime customer
Auto-send maintenance reminders, water-heater flush schedules, and seasonal check-ins so that 2 a.m. emergency becomes a five-year service relationship.
A real team behind you
"Brody and the Tegrity team are super responsive and provide a personal touch any time me or my team need assistance with anything." — Basia Kost, small business owner. Business plan customers get 24/7 chat support.
A guided launch with our support team
Every new Tegrity Connect account starts with our $175 onboarding sprint. Add Training, Migration, or Consulting whenever you need an extra hand.
Fill out the onboarding form
Tell us about your business — what you sell, how leads come in, and the tools you use today. Takes about 10 minutes after you sign up.
Book your 1:1 onboarding session
Pick a time that works. Our support team blocks the slot and preps your account before the call. The $175 one-time onboarding is required for every new account.
We set you up live
On the call we walk through SMS verification, domain and email configuration, integrations with your existing tools, and the first workflows that matter most to your business.
Ongoing support, always
Business+ plans get 24/7 chat support from the same team that onboarded you. Starter plans get email anytime. You are never on your own.
Add-on services as you scale
Need more hands? Add Training, Migration, or Consulting from our Services menu — pay only for what you need, when you need it.
Optional add-onPick a plan that grows with you
Every plan includes onboarding, support, and unlimited contacts. One-time $175 onboarding for new accounts.
Starter
Each additional license is $27.50/month
Best for: Solo business owners, small teams, and growing businesses who are looking for an affordable way to stay organized and appear more professional.
- Organize — Contacts and customer profiles, custom fields, tags and smart lists, unlimited pipelines, tasks and notes
- One inbox — SMS, email, phone, Facebook Messenger, Instagram, Google Business Profile, and web chat all in a single conversation thread
- Reach out — Marketing campaigns, bulk SMS and email sends, saved message templates, call tracking and recording
- Get found — Review requests and responses for Google and Facebook, social media planner, blog
- Capture — Forms, surveys, funnels, calendar and appointment booking
- Measure — Reporting dashboards, lead source attribution, call reporting
- Work anywhere — Full iOS and Android app for your whole team
- Connect — Out-of-the-box integrations with the tools you already use
- 4 users included, expandable to 10
Business
Each additional license is $50/month
Best for: Growing businesses that want tailored templates, automations, and some customization to support their business and customers.
Everything in the Starter Plan plus:
- Everything in Starter, plus:
- Automate — Visual workflow builder, trigger links, missed-call text back, appointment reminders and no-show follow-up, internal notifications and task routing
- Get paid — Payment processing, invoicing, recurring billing and subscriptions, text-to-pay, products and coupon codes
- Close — Estimates, quotes, documents and contracts your clients sign on the spot
- Convert — Landing pages, QR codes, A/B split testing on pages and emails
- Support — Chat support when you need a hand
- 4 users included, expandable to 25
Everything you want to know before you switch
Yes. Tegrity Connect integrates with ServiceTitan, Jobber, Housecall Pro, and most modern dispatch platforms. We focus on the lead capture and customer communication side; you keep dispatch where it is if it’s working.
Calls outside business hours get auto-answered by our AI agent, who gathers the basics (address, urgency, what’s leaking), creates a ticket, and texts you or your on-call tech immediately. The customer feels heard. You only get pulled in when it actually matters.
Yes — and this is where most plumbing pros see the biggest payoff. Tegrity tracks every customer, schedules water-heater flushes, drain-cleaning reminders, and seasonal check-ins automatically. One emergency call becomes a five-year service relationship.
Yes, and we mean it kindly. The $175 onboarding gets you a real human walking you through SMS, domain setup, dispatch integration, and the workflows your plumbing business runs. You launch confident, not staring at an empty dashboard.
Business plan customers get 24/7 chat support — helpful when your phones blow up during a freeze and you need backup. Starter plan customers can email anytime. Basia Kost, a customer of ours: “Brody and the Tegrity team are super responsive and provide a personal touch any time me or my team need assistance with anything.”
Yes — see HVAC, roofers, landscapers, and general contractors.
Answer every leak. Earn every review.
Drop your email and we will show you exactly how Tegrity Connect runs your plumbing shop — or book a 20-minute demo with our team.