The Gym CRM
Built to keep members.
Convert trial passes into memberships, win back lapsed members, and run seasonal promos that fill classes — without a 7-tool tech stack.
No contracts · Cancel anytime · Live in 7–14 days
Trial signup. Membership. Retention.
Every trial lead, every paused member, every long-time regular — in one place — so the lead a coach signed up at 6am gets a text by 6:05.
Trial leads converted, not lost
Web trial signups and class drop-ins auto-acknowledge with a personal welcome text and book the next class instantly.
6-week onboarding that actually retains
Auto check-ins at week 1, 3, and 5 catch the wobbly trial member before they ghost — usually doubling trial-to-member conversion.
Win back the lapsed
Tag members who have not badged in for 21 days and fire a friendly check-in. Most lapses happen quietly — we help you catch them.
Built for the way you actually grow membership
We talked to gym owners and studio managers about where trials drop off and lapsed members slip away — then built Tegrity Connect to keep your roster full.
Turn trials into paying members
Every trial signup gets an instant welcome, a class booked, and a structured 7-day nurture sequence that converts way more trials into memberships than "hope they come back."
Win back lapsed members
Automated outreach to members who haven't checked in lately, paired with a personal touch from your team. Catch churn before it shows up on your bank statement.
A real team behind you
"Brody and the Tegrity team are super responsive and provide a personal touch any time me or my team need assistance with anything." — Basia Kost, small business owner. Business plan customers get 24/7 chat support.
A guided launch with our support team
Every new Tegrity Connect account starts with our $175 onboarding sprint. Add Training, Migration, or Consulting whenever you need an extra hand.
Fill out the onboarding form
Tell us about your business — what you sell, how leads come in, and the tools you use today. Takes about 10 minutes after you sign up.
Book your 1:1 onboarding session
Pick a time that works. Our support team blocks the slot and preps your account before the call. The $175 one-time onboarding is required for every new account.
We set you up live
On the call we walk through SMS verification, domain and email configuration, integrations with your existing tools, and the first workflows that matter most to your business.
Ongoing support, always
Business+ plans get 24/7 chat support from the same team that onboarded you. Starter plans get email anytime. You are never on your own.
Add-on services as you scale
Need more hands? Add Training, Migration, or Consulting from our Services menu — pay only for what you need, when you need it.
Optional add-onPick a plan that grows with you
Every plan includes onboarding, support, and unlimited contacts. One-time $175 onboarding for new accounts.
Starter
Each additional license is $27.50/month
Best for: Solo business owners, small teams, and growing businesses who are looking for an affordable way to stay organized and appear more professional.
- Organize — Contacts and customer profiles, custom fields, tags and smart lists, unlimited pipelines, tasks and notes
- One inbox — SMS, email, phone, Facebook Messenger, Instagram, Google Business Profile, and web chat all in a single conversation thread
- Reach out — Marketing campaigns, bulk SMS and email sends, saved message templates, call tracking and recording
- Get found — Review requests and responses for Google and Facebook, social media planner, blog
- Capture — Forms, surveys, funnels, calendar and appointment booking
- Measure — Reporting dashboards, lead source attribution, call reporting
- Work anywhere — Full iOS and Android app for your whole team
- Connect — Out-of-the-box integrations with the tools you already use
- 4 users included, expandable to 10
Business
Each additional license is $50/month
Best for: Growing businesses that want tailored templates, automations, and some customization to support their business and customers.
Everything in the Starter Plan plus:
- Everything in Starter, plus:
- Automate — Visual workflow builder, trigger links, missed-call text back, appointment reminders and no-show follow-up, internal notifications and task routing
- Get paid — Payment processing, invoicing, recurring billing and subscriptions, text-to-pay, products and coupon codes
- Close — Estimates, quotes, documents and contracts your clients sign on the spot
- Convert — Landing pages, QR codes, A/B split testing on pages and emails
- Support — Chat support when you need a hand
- 4 users included, expandable to 25
Everything you want to know before you switch
Yes. Tegrity Connect plays nicely with Mindbody, ClubReady, Zen Planner, Glofox, and most modern fitness platforms. We focus on the marketing, member journey, and retention side; you keep your management software for class booking and billing.
Every trial signup triggers an instant welcome, a class booking link, and a structured 7-day nurture sequence with personal touchpoints from your team. Trial conversion typically jumps significantly within the first 60 days.
Yes — this is where most studios see the biggest lift. Tegrity flags members who haven’t checked in lately and triggers a personalized win-back sequence (a class invite, a check-in text, a friendly offer). Most owners catch 20–30% of would-be churners before they cancel.
Yes, and we mean it kindly. The $175 onboarding gets you a real human walking you through SMS, domain setup, integrations, and the trial-to-member nurture flows that drive growth. You launch confident, not lost.
Business plan customers get 24/7 chat support — helpful since gyms operate weekends and evenings when most software companies are closed. Starter plan customers can email anytime. Basia Kost, a customer of ours: “Brody and the Tegrity team are super responsive and provide a personal touch any time me or my team need assistance with anything.”
Yes — we work with med spas, restaurants, and other local member-driven businesses.
Convert more trials. Retain more members.
Drop your email and we will show you exactly how Tegrity Connect runs your fitness business — or book a 20-minute demo with our team.