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For Small Businesses

One customer profile, every touchpoint connected

Stop hunting through spreadsheets, inboxes, and DM threads. Tegrity Connect pulls every call, email, text, and visit into a single timeline your whole team can see.

1
Profile per customer, every touchpoint
My team now has a clear, concise way to track all of their data. Most importantly, we all have visibility — and we set KPIs for each team member to keep driving growth.
Basia Kost
Small Business Owner
How it works

One profile. Every touchpoint.

A unified customer record that anyone on your team can pick up and run with.

  1. 1

    Connect every channel

    Email, SMS, calls, web forms, point-of-sale, and reviews all flow into one timeline.

  2. 2

    Auto-merge duplicates

    AI detects when "Jane Doe" and "J. Doe" are the same person and consolidates them.

  3. 3

    Enrich with public data

    Add firmographic, demographic, and intent signals to every record automatically.

  4. 4

    Surface what matters

    Top of the record shows lifetime value, last touch, next step, and anything urgent.

See it in action

A customer profile your whole team trusts

Unified timeline

Every interaction, in chronological order

Every call, every email, every visit, every transaction — laid out so the next conversation picks up exactly where the last one left off.

  • Searchable across all customers
  • Filter by channel, owner, or date
  • Internal notes and team @mentions
  • Attach files directly to the timeline
Every interaction, in chronological order
Your front desk has answers before they pick up the phone.
Smart deduplication

No more triplicate records

AI matches new contacts against existing ones using fuzzy logic — and asks before merging anything important.

  • Fuzzy match on name, email, phone, address
  • Review queue before auto-merge
  • Field-level conflict resolution
  • Audit trail on every merge
No more triplicate records
A clean database, automatically.
By the numbers

The unified-record advantage

7 hrs/wk
Saved per owner

Small business owners reclaim an entire workday by replacing five tools with one.

$1,200/mo
Average tool savings

Cancel the email tool, the booking tool, the invoicing tool, the SMS tool, and the CRM.

1
System of record

Every customer interaction lives in a single, searchable timeline.

Questions

Frequently asked questions

Ready to start?

Know your customers. All of them.

Book a demo and see how Tegrity Connect builds a unified record for every account.